Innvest Hotels o/a Royal Canadian Lodge & Charltons Banff
— Banff, AB
Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Thoroughly understand and adhere to proper credit, check-cashing,…
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred. Respond to telephone, e-mail, and in-person inquiries…
Answer enquiries regarding hotel services by email, telephone and in person, provide information about services available in the community and respond to guests…
Must have the ability to express themselves diplomatically with staff and guests. Comfortable with computers and phones. Customer service: 1 year (preferred).
Perform guest service tasks such as processing service fees, creating new and/or changing reservations, issuing tickets, support self-serve kiosks, assisting…
Responsible for welcoming guests through check-in and out of the hotel, receiving payment, correcting account and reservation discrepancies, creating and…
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles. Promptly and pleasantly handle phone calls and guest messages…
Qualifies and transfers incoming calls promptly to the appropriate extension. Provides courteous, prompt, and accurate inter-hotel communications to staff and…
Handling wake-up calls and put down shuttle requests for guests. Communicate any guest complaints to the Manager on Duty to aid in the resolving of any issues.
Answer phone calls and respond to guest inquiries in a professional and courteous manner. Process payments and maintain accurate records of guest transactions.
Service: You will amaze our guests at every touchpoint, including inbound calls, chats, and emails. Growth Opportunities- We provide opportunities to grow…
The successful candidate will be responsible for greeting guests, providing information about the hotel, handling reservations, and responding to inquiries.
You will answer guest enquiries and provide assistance. Responsible for hotel cash and banking. This means you will be involved in the welcome and greeting of…
Enthusiastically greet and welcome guests. Verify and confirming guest reservation, address, and credit card information, and expected service needs and…
Accurately process all cash, debit and credit transactions. Answer all guest calls (questions, reservations, concerns) in a professional and timely manner.
Greeting guests, take, cancel and change room reservations, provide information on hotel facilities and services, provide general information about points of…
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred. Respond to telephone, e-mail, and in-person inquiries…
10.* Promptly answer the switchboard in a friendly, caring and courteous manner ensuring messages are recorded and promptly passed on or voicemail explained…
Kitimat, BC: reliably commute or plan to relocate before starting work (required). Part-time employment with the possibility of leading into full time.
Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Promoting hotel services and features.
The successful candidate will be responsible for: registering arriving/departing guests, assigning rooms, processing group arrivals/departures, and answering…
Estimated: $34,665 -
$43,894 a year
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