Handling majority of phone calls, providing claim updates to repair facilities. Daily administration and coordination of customer service activities/monitor all…
Organize pre-training for virtual class set up including binding of workbooks and shipment of participant packages. Create, send and follow up Dealer Invoices.
Post-Secondary diploma or degree in related studies or equivalent education plus experience. Highly effective communication (written and verbal), interpersonal…
Provide best in class customer service to external clients/ support and assistance to internal departments. Demonstrated skills in customer escalation, conflict…
Help review and analyze existing application, process and workflow effectiveness and efficiency and then help develop strategies and policies for improvement.
Works with Marketing and Training teams to develop the internal and go-to-market plans for product launches. Reporting to the Executive Vice President, Sym-Tech…
