Evolution Physiotherapy clinic is located in the West Edmonton area. We are looking for an enthusiastic, self-driven, multi-tasking senior administrative assistant for our clinic.
What is expected of senior administrative assistant position:
· Multiline phone, fax, email.
· Work with community professionals including lawyers, doctors, adjusters, case managers.
· Direct bill, invoice, apply payments.
· Patient intake, documentations, insurance, reporting.
· Accurate tracking of inventory, payments, expenses, report due dates.
· Housekeeping: cleaning clinic, laundry, sanitization.
· Punctuality, key holder, excellent customer service.
· Empathy, sincere, positive.
· Highly organized, professional.
· Neat and tidy appearance.
· Proactive and self-starter - works well without direction.
· Holds team accountable to policies and procedures.
· Provides the team with updates and communications.
· Must be able to type fast.
· Quick learner
· Must have reliable transportation and schedule.
· Keeping up to date one WCB and MVA processes.
· Assist with aiding when needed.
· Maintain a full and balanced clinic schedule.
· Oversee the daily operations of the clinic, ensuring efficient and effective delivery of healthcare services.
· Manage and supervise clinic staff, including physio assistant and administrative personnel.
· Develop and implement policies and procedures to maintain high standards of patient care and safety.
· Monitor clinic performance metrics and implement strategies for improvement.
· Handle patient complaints and concerns in a timely and professional manner.
· Ensure compliance with all relevant healthcare regulations and guidelines.
· Manage clinic budget, including monitoring expenses and revenue generation.
· Collaborate with team members and other healthcare professionals to optimize clinic operations.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to interact effectively with patients, staff, and external stakeholders.
- Solid understanding of healthcare operations, including knowledge of medical terminology, procedures, and protocols.
- Proficient in using electronic medical record (EMR) systems ( Juvonno) and other relevant software applications.
- Exceptional organizational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Attention to detail and commitment to maintaining high standards of patient care
- Ability to adapt to changing circumstances and work well under pressure
Job Type: Full-time
Salary: From $17.00 per hour
Flexible Language Requirement:
Supplemental pay types:
Ability to commute/relocate:
- Edmonton, AB T6M 1L9: reliably commute or plan to relocate before starting work (preferred)
- Secondary School (preferred)
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person