Primary Purpose: to participate in and monitor the delivery of all clerical and administrative functions within the Student Wellness Centre (SWC) which is a multi-disciplinary Primary Health Care Site.
Nature of Work: Reporting to the Administrative Coordinator, the incumbent will provide reception and clerical support for various professionals in the SWC. This position functions as a member of a reception team within a fast-paced and demanding environment. The environment involves frequent interruptions and multiple simultaneous demands. Constant communication with patients, clinicians, staff and students, both in person and over the phone is involved. This position exercises judgment when booking appointments for the various disciplines in the clinic. This position works in an environment with frequent, sensitive, and emotional situations that require delicacy, tact and kindness.
Typical Duties / Accountabilities:
- Receiving patients
- Registration of all new patients – confirming info of returning patients
- Keeping databases up to date (if applicable)
- Organization of clinics
- Booking appointments
- Office Reception – transferring calls appropriately, taking messages, handling all phone calls
- Administrative Support for all Clinicians and Physicians
- Typing as required
- Providing reception coverage as needed for other assistants
- EMR template creation and maintenance as required
- EMR form creation and maintenance as required
- Sorting and distributing mail
- Closes out the Moneris at the end of each day
- Any other duties as requested by the Administrative Coordinator.
Education: Completion of Grade 12 and a recognized post-secondary Medical Office (Administrative) Assistant Certificate and/or relevant experience.
Experience: Two to five years of related experience providing clerical/administrative support within a fast-paced and highly dynamic office environment, preferably in a university or medical setting; proficient skills in the use of Med Access EMR (preferred) and Microsoft Office applications; experience in collecting and analyzing patient data.
Skills: Exceptional interpersonal and communications skills are required, both written and verbal; demonstrated ability to deal compassionately with students, staff and public regarding sensitive issues; demonstrated initiative and attention to detail; demonstrated ability to interact effectively with young adults; proven proficiency in all aspects of reception and clerical work; demonstrated effective organizational and time management skills; proven ability to work on multiple projects with competing demands to meet deadlines; ability to effectively work both independently and collaboratively in a highly confidential team environment; knowledge and understanding of medical terminology; proficient spelling and grammar skills; proven computer skills including keyboarding and proficiency with electronic medical records and Microsoft Office software. Demonstrated ability to handle cash accurately. Confidence to learn and use new technology.
This position is in the scope of CUPE 1975 Inquiries regarding this position can be directed to Corinne Truscott at [email protected]
Department: Student Wellness Centre
Employment Group: CUPE 1975
Shift: Shifts will be during the operating hours of the clinic which are Monday to Friday from 8:30 AM to 4:30 PM.
Full Time Equivalent (FTE): Casual
Salary: The salary range, based on 1.0 FTE, is $23.35 - 30.61 per hour. The starting salary will be commensurate with education and experience.
Salary Family (if applicable): Operational Services
Salary Phase/Band: Phase 4
Posted Date: 9/13/2023
Closing Date: 9/27/2023 at 6:00 pm CST
Number of Openings: 1
Work Location: On Campus
The successful applicant will be required to provide the following current verification(s) where 'Yes' is indicated below. Further information is available at: https://careers.usask.ca/tips-for-applying.php
Criminal Record Check: Yes
Driver's License and Abstract Check: Not Applicable
Education/Credential Verification: Not Applicable
Vulnerable Sector Check: Not Applicable
The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy
and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan’s main campus is situated on Treaty 6 Territory and the Homeland of the Métis. We pay our respects to the First Nations and Métis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.