VIBE MEDICAL SPECIALISTS - MEDICAL OFFICE ASSISTANT
Vibe Medical Specialists is seeking an experienced candidate who is self motivated, ambitious and able to grasp new concepts quickly and efficiently in a fast paced environment.
As a certified Medical Office Assistant (MOA), you will be part of a fast paced multidisciplinary specialist medical clinic. Reporting to the clinic manager, you will be responsible for general administrative support assisting physician’s in daily tasks to promote an efficient clinic. Responsibilities include a variety of administrative and clinical tasks, including but not limited to processing referrals, file management, appointment bookings, obtaining vitals and patient follow-up.
PREFERRED QUALIFICATIONS
- Completion of a Medical Office Assistant Program
- Previous experience in a healthcare setting
DUTIES & RESPONSIBILITIES
- Use of Electronic Medical Records (EMR) system (Connect Care) and other computer applications to schedule appointments, prepare for appointments and maintain documentation
- Answer phones, greet patients
- Receive and communicate messages
- Book appointments/procedures both in a hospital setting and outpatient clinic
- Coordinate patient preparation for procedures
- Work closely with other clerical and support staff (eg. Endoscopy suite, anesthesiologists etc)
- Preparation and reconciliation of medical documents and requisitions
- Proofread and fax clinical letters
- Process referrals and communicate with referring physician offices as to either status of referral or booked appointment information
- Maintains a comprehensive daily, weekly and long range electronic calendar for the physician
- Interview patients to complete intake and update demographics, screen for illness
- Room patients, take vitals (Blood Pressure, Heart Rate, Height and weight)
- Educate and support the patient with aspects of their visit and health care
- Maintain exam rooms; clean/disinfect, orderly, and stocked with supplies
- Apply proper handwashing techniques and infection control standards to meet AHS/AMA standards
- Tend to a variety of patient follow-up tasks delegated by the physician and/or clinic manager
- Display flexibility and dedication to work - Shift pattern may include occasional weekends (Saturday)
BEHAVIOURS & CHARACTERISTICS
- Excellent oral and written communication skills
- High level of organizational and time management skills
- Ability to maintain accuracy and follow directions while doing multiple tasks or working under tight timelines
- Adaptability and willingness to learn
- Assist patients to feel comfortable before, during and after their visits; provide support and compassion to patients
- Ability to deal effectively with behaviours that can be demonstrated by people in distress
- Maintain patient confidentiality (HIA) and the ability to be discreet and thoughtful
- Ability to work independently
- Honest, ethical, and professional demeanor
- Maintain a “can-do” approach/demonstrate optimism
- Deliver and promote excellent patient care and customer service
Job Type: Full-time
Salary: $17.00-$20.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
Work Location: In person
Application deadline: 2023-10-02
