Dispatcher (Days)
Slingshot Transportation Inc. – Driven for Excellence – Powered by People
Slingshot Transportation Inc. is expanding again! We have an exciting new opportunity for a Dispatcher to join our operations in Milton
Salary: $55,000-$65,000 annual
Shift: Monday to Friday and every fourth weekend.
Start time between 06:00-09:00 am
Specific job functions will include but not limited to:
Dispatch
Clear Communication with drivers, staff and customers to ensure on time performance by:
· Provide continuous monitoring of all Drivers on duty
· Always maintain professional, positive, caring, and supportive communications with Drivers
· Develop routing and maintain contact with Drivers throughout the day
· Collaborate with Dispatch Team to modify daily routes to accommodate the need of customers.
· Cultivate and maintain strong relationships with Drivers and Customers
· Monitor any sudden route changes, weather delays or road construction issues and work with Drivers to establish alternative routes to maintain on-time performance.
· Manage hour-by-hour, day-by-day dispatch of domestic and cross-border shipments
· Effectively plan and prioritize all loads making best use of equipment and drivers while meeting service requirements.
· Build and maintain a positive work environment where team members and their contributions are recognized and valued.
· Communicate all relevant details of driving assignments to Drivers to ensure proper execution.
· Liaise with Clients; receive and confirm details of orders, maintain effective proactive client communications as needed.
· Use and support Keep Truckin; reports, KPI’s and incentive programs
· Arrange appointments and scheduling
Maintain organized and accurate records by:
· Enter, manage, and dispatch all orders within operations software
· Ensure profit margins on all loads
· Liaise with Drivers and Equipment to arrange for maintenance, spare vehicles and ensure repairs are completed to vehicles.
· Notify authorities and complete appropriate internal reporting for vehicle accidents
· Monitor the location of vehicles in yards
· Verify the departure and return of drivers and vehicles
Other Duties:
· Performing other duties as assigned from time to time by Sr. Dispatch Manager or other Managers/Supervisors
· Follow and enforce all policies and procedures including progressive discipline for Drivers as required.
· Contribute to improvements i.e. processes, procedures, and policies.
· Contribute to the implementation of rates
· Perform daily supervision of the yard, the Yard Supervisors, FTP Coordinators, Shunters, Gate Keepers, Hadfield Coordinators, Walmart Liaisons etc.
· Support training of staff as required
Qualifications:
Knowledge:
· Working knowledge in the Transportation Industry
· Working knowledge of Microsoft Office and 365
· Knowledge of North American geography
Skills and Abilities:
· Ability to work in a team environment in high pressure situations.
· Strong written and oral communication skills are essential
· Ability to listen, speak and communicate effectively, often in some state of distress.
· High degree of proficiency with MS Excel and MS Word.
· Strong analytical, prioritizing, interpersonal and problem-solving skills
· Ability to work in a fast-paced and deadline-oriented environment.
· Strong organizational skills including the ability to multi-task effectively
Requirements:
· Minimum 5 years experience within an asset dispatch environment
· Professional attitude, punctual, assertive, and personable with strong attention to detail and commitment to confidentiality
· Focused on meeting commitments and customer satisfaction
· A proven track record of excellent communication skills with customers and drivers
· Passion for being a leader and involved in the business
· Qualified and interested candidates please apply online
· Working knowledge of reefer and dry equipment
· Ability to listen, speak and communicate effectively, often in some state of distress.
If you have a passion for results and want to grow your career with a dynamic and growing industry leader, please submit your cover letter and resume by email. We thank all applicants for their interest in joining Slingshot Transportation Inc; however, only those candidates selected for an interview will be contacted
Slingshot Transportation, Inc. offers a competitive compensation plan and offer a full benefit package including but not limited to; medical, dental and vision.
Slingshot Transportation, Inc. has an accommodation process in place that provides accommodations for people with disabilities. If you require an accommodation for the recruitment/interview process, please let us know to ensure that the appropriate accommodations are in place.
Job Types: Full-time, Permanent
Salary: $55,000.00-$65,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
Application question(s):
- What are your Salary expectations?
Experience:
- dispatch: 3 years (required)
Shift availability:
Work Location: In person
