- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Microsoft Office
The Senior Medical Secretary works closely with the clinical site team and is responsible for managing secretarial and administrative management tasks for the dermatology clinic.
This role will be perfect for you if:
Providing high quality, highly professional service is important to you. You understand the importance of your role in the overall patient experience.
You prefer a fast-paced work environment where things get moving.
You are looking for a position where you can suggest improvements to increase efficiency and improve service quality.
Manage assigned tasks at the reception;
Answer phone calls and take messages on voicemail;
Manage appointments using the computerized system: making appointments, confirmations and cancellations;
Prepares the clinic before the arrival of the first patients;
Welcome patients and visitors;
Perform the opening and filing of patient files;
Bring patients in the clinical rooms for their visit and clean the rooms between each patient;
Ensures the identification of patient’s biological samples and follows-up on required tests;
Manage the documents to be given to the patient at the end of the consultation and manage the payments;
Manage mail and packages;
Medical Secretary diploma or other relevant training;
Minimum 5 years of experience as a medical secretary;
Knowledge and skills
Good communication skills in French and English (functional);
Excellent knowledge of the Microsoft Office suite (Excel, Word, PowerPoint);
Demonstrates great professionalism and is oriented towards customer service;
Ability to multitask and work in a team;
Recognized for his sense of organization and his autonomy;
Dynamic, proactive and solution-oriented;