The Tsay Keh Dene Nation is seeking an experienced and motivated self-starter to fill the position of Housing Manager. The Housing Manager is a key Capital and Housing team member, reporting to the Director. The Housing Manager is responsible for managing relationships with members, administering tenancy agreements, developing community-specific tenancy guidelines, developing and administering housing policies, and facilitating the development and agenda of a housing committee that addresses tenancy issues, reviews waitlist, and makes selections. The Housing Manager also facilitates the relationship with Maintenance, and advancing home renovations and repairs. The Housing Manager collaborates within and across departments, with members, and external stakeholders.
Tsay Keh Dene is one of the Sekani Bands of the Northern Interior of British Columbia, Canada. The Nation’s expansive traditional territory of 32,000 square kilometres offers limitless recreational and outdoor opportunities. The community of Tsay Keh Dene is located to the north of the Williston Reservoir in the northern regions of the Rocky Mountain trench. The community is accessed via forestry roads from Mackenzie. Also, Ootsa Air flies into community three times per week. The community is home to 250 people. The community infrastructure includes K-12 school, new health centre, childcare centre, learning centre, store and gas bar, and full-service camp.
Key Responsibilities:
- Administer tenancy agreements, including (as applicable) collection of payments, managing move-ins and move-outs, and guiding policy compliance.
- Develop and administer housing policies that reflect the needs and priorities of the Tsay Keh Dene Nation.
- Address tenancy issues that pose risks to a member’s household members, neighbours or neighbourhood.
- Ensure compliance with funding agreements and regulations.
- Administer and communicate housing application and waitlist processes.
- Coordinate housing planning processes, including community, stakeholder and staff engagements.
- Conduct housing research, including but not limited to a needs assessment that validates the types, designs, sizes and numbers of homes needed in the community.
- Facilitate and support the administration of the housing committee, which addresses tenancy issues, reviews waitlist, and makes selections, and provides support to members.
- Lead the development, adoption and mentorship of community-specific tenancy guidelines in consultation with the housing committee, members and other stakeholders.
- Maintain positive relationships with tenants, respond to inquiries and complaints, and address tenancy issues that arise in a timely and professional manner.
- Run housing application processes, including (as applicable) advertising vacancies, screening applicants, and selecting tenants in consultation with the housing committee.
- Conduct tenancy inspections and facilitate work order requests to Maintenance for repairs and renovations for/with tenants, ensuring that repairs are completed efficiently and effectively by staff and contractors.
- Financial management: Review department operating budget and variance, and support funding proposals to relevant agencies, as necessary.
- Participate in relevant training or professional development opportunities to enhance skills and knowledge.
- Facilitate member supports and resources with other departments, community leaders and agencies, as applicable.
- Ensure communication and administration for all tenancy matters.
- Hiring contractors and staff to deep clean housing between occupancy.
- Management of professional and non-member housing as assigned.
- Reporting to leadership, staff and members on housing occupancy, needs and recommendations, and
- Participation and leadership in organizational planning processes that affect and are affected by community housing.
- Other related duties.
Note: Tenant and Member are terms used synonymously as the majority of housing is member occupied.
Qualifications:
-Post-secondary education in a related field (e.g., business administration, social work, community development, property management).
-Minimum of two years of related work experience, preferably in a similar role with a First Nations organization or other Indigenous community.
-Strong understanding of relevant legislation and regulations, such as the Residential Tenancy Act.
-Excellent communication, interpersonal, and organizational skills, with a demonstrated ability to work effectively with a diverse range of stakeholders.
-Ability to work independently, manage multiple priorities, and meet deadlines.
-Experience with housing filing systems.
-Proficiency in Microsoft Office Suite, and other relevant software applications.
-Valid driver's license and access to a reliable vehicle.
-Skills and willingness to learn: Lifelong learning orientation, culturally appropriate practices, knowledge transfer, trauma-informed and harm reduction-focused practices, and related approaches.
This position may be based in or require regular travel to the community of Tsay Keh Dene.
*The position supports the community of Tsay Keh Dene. Alternative work schedule including work from Prince George office in Lheidli T’enneh territory may be considered for the right candidate.
Job Types: Permanent, Full-time
Salary: From $25.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Schedule:
Ability to commute/relocate:
- Prince George, BC V2M 1G7: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Work Location: In person
