What does this role look like at the YMCA of Medicine Hat?
Reporting to the Director of Employment Services, the Career/Employment Advisor will assist individuals in providing comprehensive and individualized services that enable job seekers to acquire workplace and occupational skills allowing them to re-enter the workforce as quickly as possible.
Why you'll love working for the Y!
Why you'll love working for the Y!
YMCA of Medicine Hat strives to integrate our commitment to diversity and social inclusion in all that we do. We believe that strong leadership is created through the sharing of diverse experiences and perspectives. We actively seek candidates who embody these principles and who reflect the many dimensions of the communities we serve. We are a charitable organization that provides health and fitness opportunities, employment services, licensed childcare, and various community programs in Medicine Hat, Redcliff, and Brooks. When you work at the YMCA, you’ll play an important part in building strong, thriving communities while positively impacting people’s lives. Join our team at the Y, a place where everyone belongs — including you!
What qualifications are we looking for?
At the YMCA of Medicine Hat, we strive to ensure our employees are a good fit based on their strengths, interests, and future goals. The successful candidate will have the following:
Education/Certifications/Credentials/Professional Registration
· University Degree or Diploma in Business / Human Services/ HR and/or Social Sciences
· Standard First Aid, CPR-Level C
· Evidence of a clear Police Information Check (with Vulnerable Sector Search if applicable), within the last six months
· Must have a valid driver’s license with a class 07 automobile insurance coverage business use (or pleasure with occasional business use) and a minimum of $2,000,000 in liability coverage
Knowledge & Skills
· Computer skills (Strong knowledge of word processing, PowerPoint, Internet)
· Knowledge of employment, education, and training strategies, local labour market information and community resources
· Exceptional customer service attitude
· Ability to support others in empathetic, non-judgmental manner
· Be organized and resourceful
· Strong leadership and communication skills
The responsibilities and duties of this role will include but is not limited to:
Customer Service
· Assist individuals with resume development, job search strategies, interview skills, training opportunities, career planning, employability skills and labour market information
· Initiate, develop and maintain employer contacts by marketing our programs – the position will entail initiating and meeting with local businesses / employers to promote our clients and available services
· Negotiate job placements and work experience opportunities for clients with employers
· Provide ongoing coaching on a one-on-one basis for individuals connecting to the workforce
· Conduct a thorough assessment to help clients identify their interests, skills and abilities, and relate them to the workforce
· Assist clients in identifying and addressing barriers to employment
· Facilitate life management and employability workshops
· Answer general inquires, relay program and service information and conduct the initial screening and refer to appropriate staff in a timely and knowledgeable manner
· Provide referral to appropriate staff and/ or community agencies
· Work cooperatively with community groups and agencies, businesses and other organizations involved in providing career, employment, education and training resources
YMCA Values
· Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values of the YMCA and its programs and services
· Demonstrates appropriate behaviors in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association.
Teamwork
Work effectively within the Employment Services team, contributing to its overall success by:
· Promoting the YMCA’s annual Strong Kids Campaign
· Promoting and/or attending YMCA events
· Contributing to a positive and healthy workplace culture
· Other duties to assist the team, as assigned
SAM Standards
· Achieve all quality standards and targets established under YMCA best practices and the YMCA’s SAM 2.1 program
· General cleaning as required around the facility
· Ensuring all staff are aware of SAM 2.1 standards, and work with them to create a culture of excellence in adherence to guidelines and expectations outlined by the SAM 2.1 manual
Interpersonal/Communication Skills
· Communicate effectively with coworkers, supervisors, managers, and the senior leadership team
· Ensure workplace conflicts are resolved quickly, following YMCA policies and procedures
· Assess the prospective client’s desired career / employment / training/ education goals and asses how we can best assist in achieving those goals
· Conduct data entry into the Mobius tracking system
· Complete monthly reporting
Quality of Work
· Understand the importance of meeting contract numbers and expectations
· Provide support and assistance to other staff when necessary
· Respect staff/client confidentiality
· Conduct oneself in a professional and positive manner, adhering to YMCA Employment Centre’s established moral, ethical and professional standards while ensuring client confidentiality
· Additional job responsibilities will be assigned dependent upon the candidate’s interest and skills / experience, and Employment Centre goals and strategies
Compliance with Legislation and YMCA Policies and Procedures
· Adherence to the following at all times:
· YMCA Child Protection and Operational Polices and Procedures
· Public health and safety regulations
· Occupational Health and Safety
· Government of Alberta program policies
· Service Canada program policies
Work Environment and Physical Demands
· Work as a positive contributing team player to best meet program objectives
· Office work all on ground level
· Position is situated at the front desk and involves sitting at a computer for long periods
· May require lifting up to 20 lbs
Please Apply:
With a cover letter, resume, and 3 references (email addresses and phone numbers) who can attest to your character and previous work and/or volunteer performance.
Please send application packages to:
Jodie Engbert- Director of Employment Services
YMCA of Medicine Hat
770 1st Street SE
Medicine Hat, AB T1A 0B4
[email protected]
Job Type: Full-time
Salary: $20.00-$22.00 per hour
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Work Location: In person
