Veterinary Client Care Representative/Receptionist
Spryfield Animal Hospital
Built in 1968 by the late Dr. Ross Ainslie, the team at Spryfield Animal Hospital is committed to offering excellence in animal health care, promoting responsible pet ownership and health-related educational opportunities for our clients!
Collectively our team offers over 100 years of experience with extensive and ongoing training! Spryfield Animal Hospital thrives on being a fear free environment for all patients, this helps us maintain a high standard of veterinary medicine.
We are a fast paced 1 doctor practice with a large client base and a fantastic team! This is a perfect opportunity to work in a challenging yet supportive environment where learning and development opportunities are endless!
We are looking for an experienced Veterinary Client Care Representative/Receptionist to join our fast-paced small animal practice.
Maintain and update client records in our practice management software
Answer phones, responding to emails and meeting client needs.
Manage referrals and patient follow ups
Communicating with our clients
Be comfortable handling animals
Have excellent customer service skills
Experience in the Veterinary field
Ability to work well under pressure while remaining calm
Proactive and take initiatives to work effectively without supervision
Must be able to prioritize your workload and make fast decisions
Able to problem solve and multitask
Able to work independently
- Reception: 1 year (preferred)
- Customer service: 1 year (preferred)
WHAT WE OFFER
- Friendly and supportive work environment
- Continuing education allowance
- Comprehensive benefit plan including medical/dental coverage
- Competitive compensation
- Opportunity to advance in your career and career planning
- Commitment to the community and to helping pets in need
- Competitive medical and pet supply discounts
- Canada wide internal transfer opportunities
We look forward to hearing from you!
Job Type: Full-time
Salary: $14.75-$16.00 per hour
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person